
GoodCare Disability Services | Registered NDIS Provider | Liverpool and Blacktown
Good NDIS plan review preparation starts long before the letter about your reassessment arrives, which usually comes sooner than you expect, and the meeting itself can be over in an hour. What happens in that hour shapes your support for the next twelve months or more. Yet most participants walk in with nothing written down.
GoodCare’s support coordinators deliver NDIS plan review preparation for participants across Liverpool, Blacktown and Western Sydney ahead of their reassessments every week. This is the preparation process we use, written out in full.
Gather the right evidence
The NDIA makes decisions on NDIS review evidence, not on how compelling your story sounds in the meeting. The documents that carry weight:
Updated allied health reports. An occupational therapist’s functional assessment is often the single most influential document in a reassessment. Reports should state your current function, what was tried, and what support is recommended, in hours where possible.
Provider progress reports. A good provider documents what supports were delivered, what goals progressed and what remains. Ask for this. GoodCare prepares these as standard for our participants.
A carer impact statement. If a family member supports you, a one-page statement on what they do daily, and what would happen if they could not, is powerful and frequently forgotten.
Evidence of change. Hospital admissions, new diagnoses, a breakdown in informal supports, a move. Anything that has changed since the last plan needs to be on paper.
Know what your current plan actually did
Before the meeting, look at your plan utilisation. If you used 40 per cent of your Corebudget, the planner will ask why, and “we could not find workers” is an answer that needs to be said out loud, because underspending is otherwise read as not needing the money. If you used everything by month nine, that needs explaining too. Your provider or support coordinator can pull these figures for you.
Talk about your worst day, not your best
Most of us have a polite habit of saying we are managing. In a plan reassessment, that habit costs funding. The planner needs to understand what support you need on the days things do not go well, because the plan has to cover those days as well.You are not exaggerating by describing your hardest week honestly. You are giving accurate information.
Be specific about goals
"I want to be more independent"gives a planner nothing to fund.”I want to learn to travel to TAFE in Liverpool on my own, which will need travel training and a support worker two mornings a week to begin with” gives them something concrete. Tie every goal to the support that achieves it.
The mistakes we see most often in Western Sydney
After sitting alongside participants at NDIS plan reassessment Western Sydney sessions for many years, here are the NDIS planning meeting tips that matter most, because the same handful of mistakes keep appearing: attending without any written material, letting reports go more than twelve months out of date, assuming funding carries over automatically because nothing has changed, downplaying needs out of politeness, and not bringing a support person. You are entitled to have someone with you, whether that is family, a friend, an advocate or your support coordinator.
Where GoodCare fits
For plan review help Liverpool and Western Sydney participants, if you have support coordination in your plan your coordinator should be doing much of this work with you: gathering reports, preparing utilisation summaries, helping you write your goals and attending the meeting if you want them there. That is the job. GoodCare provides support coordination across Western Sydney, and plan reassessment
preparation is one of the most common reasons participants come to us.
The NDIA now uses "reassessment” for the scheduled process of building your next plan."Review” technically refers to reviewing a specific decision. People use the words interchangeably, and planners understand both.
Yes, and it happens, most often when there is no current evidence supporting the funding level. That is precisely why preparation matters.
You can request an internal review of the decision within three months. If that fails, the Administrative Review Tribunal is the
next step. Get advice early, as the timeframes are strict.
Reassessment meetings can be in person, by phone or by video. If you communicate better in a particular format, ask for it.
Yes. Bring us the plan and the evidence you submitted, and we will give you an honest view on whether an internal review is worth pursuing and what evidence is missing.
Head Office: Level 1, 244 Macquarie St,
Liverpool NSW 2170
+61 468 057 515, +61 468 157 515, 02 9121 6207
Mon - Fri: 9am - 5pm
Sat - Sun: By Appointment
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